Goods and goods that are taken back by the original sender despite delivery or on the way there are referred to as returns. The reasons for returns can be varied. This often involves shipping damage or even incorrect deliveries or deviations from the expected quality. Both the sender and the recipient can trigger returns.
The return slip is the document that enables the customer to return products to the seller. It is usually included with deliveries of goods and contains all necessary information. Good returns management is of central importance, particularly in the area of e-commerce.
