Small companies, in particular company founders, are often faced with the challenge that they lack both the logistical infrastructure and sufficient personnel capacities. In such cases, individuals or small teams take on all tasks, including sales, storage, shipping, packaging and returns processing.
In contrast, established large companies are struggling with the costs of owning their own warehouses and employing logistics staff. They often seek close cooperation with freight forwarders.
The benefits of fulfillment outsourcing for both sizes of companies are manifold. This includes cost savings through the elimination of administrative and personnel costs as well as warehouse rent and material costs. In addition, fulfillment outsourcing offers professional processing from incoming goods to outgoing goods, which results in a smooth process flow. This includes professional order picking, fast shipping and efficient returns processing. Last but not least, fulfillment outsourcing helps to increase customer satisfaction, which ultimately leads to higher sales.
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