Fulfillment is the recipe for success in e-commerce: fast shipping, smooth returns processing and cost savings ensure satisfied customers and a high level of customer loyalty. At the same time, the risk of personnel and turnover fluctuations is minimized.
Logistics outsourcing is worthwhile if you are looking for a reliable service provider who ensures efficient and smooth processing of all processes from goods storage to delivery — around the clock. Our expertise also includes competent clearing, individual sales promotion solutions and a wide range of value-added services. This includes professional marketing services, design services and the implementation of online and offline campaigns, supported by well-thought-out risk management. As your service provider, we enable you to focus on your core business while taking care of your logistics needs with the utmost care.
Without our services, there is a risk of capacity bottlenecks, insufficient storage space, staff shortages and inefficient processes. We offer tailored solutions to address these challenges, including streamlined capacity management, warehouse optimization, qualified personnel, and modernization of outdated processes. In this way, we enable smooth processes, flexible use of resources and timely deliveries.
Small companies, in particular company founders, are often faced with the challenge that they lack both the logistical infrastructure and sufficient personnel capacities. In such cases, individuals or small teams take on all tasks, including sales, storage, shipping, packaging and returns processing.
In contrast, established large companies are struggling with the costs of owning their own warehouses and employing logistics staff. They often seek close cooperation with freight forwarders.
The benefits of fulfillment outsourcing for both sizes of companies are manifold. This includes cost savings through the elimination of administrative and personnel costs as well as warehouse rent and material costs. In addition, fulfillment outsourcing offers professional processing from incoming goods to outgoing goods, which results in a smooth process flow. This includes professional order picking, fast shipping and efficient returns processing. Last but not least, fulfillment outsourcing helps to increase customer satisfaction, which ultimately leads to higher sales.
OutsourcingOutsourcing logistics makes sense when the internal logistics cost calculation for self-delivery, including administration, warehouse rent, storage system and material costs, personnel costs, picking, shipping and returns processing, as well as the effects on customer satisfaction, are similarly high compared to an offer from a fulfillment service provider. If the amounts are comparable, outsourcing is recommended not only logistically but also financially, as this enables potential cost savings and at the same time ensures professional processing.
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